We take the greatest care that your new battery is packed, shipped and delivered to you.
In conjunction with our logistics partners, FedEx and SLI, we have developed packaging solutions which are elegant, sustainable and effective. All Lead Acid batteries that we ship have their breather holes plugged and then the battery is wrapped in polyethylene in order that in the unlikely event of a spillage, any electrolyte is contained. After that, the battery is placed into a specially designed carton and padded with shock-absorbing packing material such as EPS or bubble wrap. We are confident that our packing solution will ensure that your battery will arrive in the same state that it left us. The box is opened by cutting the packing tape and folding back the lid or for the larger cartons, cutting the tape and lifting the lid away from the base.
We check every single battery that we ship prior to shipping. Every battery is volt meter tested and then stamped with a date stamp in order that we know when each battery was shipped.
Our logistics partners are FedEx, for single items up to 30kg and SLI, for larger consignments of over 30kg and multiple batteries. Yodel are one of the biggest "B2C" carriers in the UK and deliver literally millions of parcels, packets and cartons each year. SLI are part of the Palletline organisation and through Palletline we have been successfully shipping thousands of pallets of batteries over a period of many years.
We offer a free 48 hour service* for all our single batteries that weigh under 30kg The service can be upgraded or enhanced for a small extra fee at the checkout. Larger items, which will need to be shipped on a pallet are charged at the market rate – again, these rates are available at the checkout. If you need a pallet delivery owing to the weight or size of the items, you will need to ensure that you have the wherewithal to offload the goods – this may mean that you require lifting equipment as some of these batteries are very heavy.
All deliveries can be tracked as each consignment is issued with its own unique tracking number. Once the consignment has left us, it is in the hands of FedEx and they will SMS and e-mail updates on the whereabouts of your consignment as it makes its way to you.
*UK Mainland, excluding Scottish Highlands. A price list, with the enhanced delivery charges is listed below. Timings are for all orders placed before 3pm.
|Where||48 hour||24 hour||Saturday|
|UK Mainland||Free||add £3.00||add £5.00|
|Highlands & Islands||add £5.00||not available||not available|
|(postcodes AB, IV, KA, KW, PA, PH, HS, ZE, IM)|
|Northern Ireland||add £5.00||not available||not available|
|Channel Islands||add £5.00||not available||not available|
|Pallet Rate||as pricing is dependent on size of pallet and location of addressee, please contact us for a price|
|Click & Collect||we will deduct £5 from the online cost of your battery|
|Returns||£10.00 if we arrange the collection.|